Terms and Conditions of Tevi Apartments
Terms and Conditions of Tevi Apartments
We would like to inform you about the Tevi Apartments Reservation and Accommodation Rules.
The actions to make a reservation and complete the payment of the reservation amount are acceptance of these Terms and Conditions.
1.SETTING AND RELEASING Tevi Apartments
Accommodation: from 14:00 until 20:00
For late check-in after 20:00, an additional charge of € 20 is charged.
Early check-in, subject to availability.
– Early check-in rate between 10:00 and 14:00 is 50% of the price for 1 night
– Early check-in before 10:00 is the price for 1 night
Release: until 11:00 h
Later release is charged as follows:
– up to 14 hours- 50% of the price for 1 night;
– after 14 hours – the price for 1 night.
All guests of Tevi apartments will be registered in the “Register of tourists”. Only registered guests can use the property.
The apartment should be left in a clean condition!
- RESERVATION AND PAYMENT
After booking an apartment or studio, a prepayment of 30% of the amount to be paid within 5 working days from the date of booking is required.
If 30% prepayment is not completed within 5 working days, the reservation will be canceled.
The stated prices of https://teviapartments.com are in EUR / FIX EXCHANGE RATE for BULGARIAN LEVA – 1.95583 BGN = 1 EUR /.
All payments are made in BGN per bank account.
All bank, credit, debit or other money transfers are at the expense of the guest.
- CANCELLATION POLICY
If you would like to change or cancel your reservation, please contact us immediately.
- To cancel a reservation made within 60 days prior to the date of accommodation, the guest receives a 100% refund from a paid amount.
- To cancel a reservation made 50 days before the date of check-in, the guest receives a 50% refund from the amount paid.
- To cancel a reservation made 30 days before the date of check-in, the guest receives a 25% refund from a paid amount.
- Reservation made up to and less than 30 days prior to the date of check-in – the refund is not refundable.
If you qualify for a refund, it will be done by bank transfer to your bank account.
- ADDITIONAL BONDS
Baby cot can be provided free of charge on request, but subject to availability.
All children under the age of 7 stay for free when using existing bedding / sofa.
- APPARATUS EQUIPMENT
All apartments are equipped with everything needed for your comfortable stay.
Detailed information about the equipment of each apartment or studio can be found in the description of the property at https://teviapartments.com .
We ask you to keep the apartment and furnishings by using them for their intended purpose.
Please turn off electrical appliances (iron, oven, hobs, etc.) to prevent the risk of fire or any damage, as well as the heating / cooling appliances of the apartment when you leave it.
Please, respect the rules that apply to public order in residential buildings.
- The apartment can be reserved for a minimum of 2 nights.
- In case of a one-day stay, a cleaning fee is charged and € 10.
- For reservations of 10 or more nights, one free weekly cleaning is available.
Extra cleaning can be ordered for a fee:
- € 10 for a studio or one-bedroom apartment;
- € 20 for one-bedroom or two-bedroom apartment;
- When an apartment is accidentally unlocked by a Tevi Apartments employee, a fee of € 25 is charged.
In the case of a forgotten or lost door key or need for locksmith services, the guest must pay the amount requested by the locksmith to open the door.
- Please drop your debris into the containers on the neighboring street.
Throwing food and rubbish in the sinks and toilets is strictly forbidden.
- DANGEROUS AND BREACHED
Tevi Apartments are committed to providing the property with clean and equipped with all necessary consumables.
All violations and damages caused by improper use of the equipment found during a release check will be at the expense of the guest.
- NOISE / COLLECTION
- Strong noise, gatherings, parties, bachelor and monkey parties are strictly forbidden in our apartments.
- Violation of this condition may result in immediate termination and removal without refunds and surcharges for security, cleaning, waste disposal, wear, repair, etc. On behalf of the guest.
- For your convenience, we ask you to respect and not to disturb your neighbors.
- Please do not make room noise between 23:00 and 07:00.
- Smoking is forbidden in all our apartments, so we ask you to use separate areas on the terraces.
In the case of a notice by neighbors and / or the police for breach of the above rules or any associal behavior, we will be forced to promptly leave the apartment for overnight accommodation without the right to any compensation, regardless of the period for you hired the short-term rentals.
- DOMAIN LOVES
- Pets are not allowed in Tevi Apartments.
- BEDROOM AND BAGS
Tevi Apartments provide bed linen, pillows, blankets, towels, individual slippers for all guests.
Cleaning and changing lingerie is 1 time a week or more often on demand and at an additional cost.
Neither the team of Tevi apartments nor the owner of the apartment can be held responsible for any direct or indirect damages that may arise as a result of the use of the guest’s apartment including but not limited to damage, due to fire, injury, theft or other criminal activities.
If, due to unforeseen circumstances, Tevi apartments can not place a guest in the apartment they booked due to unforeseen circumstances (eg fire, storm, damage, etc.), will inform you immediately and provide you with an appropriate alternative place of accommodation.
We are expecting you!
Enjoy your stay TEVI APARTMENTS!